ഇന്ത്യൻ റെയിൽവേ യാത്രക്കാർക്കായി "റെയിൽമദദ്" എന്ന വാട്സാപ്പ് ചാറ്റ് ബോട്ട് ആരംഭിച്ചു. 7982139139 എന്ന നമ്പറിൽ യാത്രക്കാർക്ക് പരാതികൾ രജിസ്റ്റർ ചെയ്യാം. റിസർവ്ഡ്, ജനറൽ ടിക്കറ്റ് യാത്രക്കാർക്കും ഈ സേവനം ലഭ്യമാണ്.
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