കെഎസ്ഇബി ഉപഭോക്താക്കളുടെ അവകാശങ്ങൾ മറച്ചുവയ്ക്കുന്നതായി ആരോപണം. വൈദ്യുതി ബില്ലുകളിൽ അവകാശങ്ങളെക്കുറിച്ചും പരാതി സമർപ്പിക്കേണ്ട വിവരങ്ങളും ഉൾപ്പെടുത്തണമെന്ന് നിർദ്ദേശം. സേവന പരാജയത്തിന് നഷ്ടപരിഹാരം നൽകണമെന്ന വിവരം ബില്ലിൽ പരസ്യപ്പെടുത്തണമെന്ന് ആവശ്യം.
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